Mercedes Davis
Director of Emergency Shelter Operations
Director of Emergency Shelter Operations
Mercedes Davis has been a part of Healing Transitions’ team since 2017, starting as a Recovery Engagement Specialist. She then moved into the role of Drop-In Shelter Coordinator in 2023 and transitioned to Director of Emergency Shelter Operations in 2024, where she oversees the day-to-day operations of the men’s and women’s shelters. Mercedes is a native of Raleigh and has lived experience with homelessness and substance abuse, becoming an alumna in 2017.
“I’ve walked the same streets, slept in the same beds, and understand what it’s like to feel completely hopeless. I want to support others and let them know they are heard, loved, and understood, all while feeling safe while rebuilding their lives.”